Strategy (STP)
The decision this section enables: who you serve, which of them you’ll actively pursue, and what you stand for in their head.
What STP is
Section titled “What STP is”STP stands for Segmentation → Targeting → Positioning and it’s the workhorse framework for translating market research into marketing execution. It’s the bridge between understanding the market (research) and acting on it (the marketing mix, sales motion, and product roadmap).
Three steps, in order, every time:
- Segment — divide the market into groups that behave coherently and could be addressed differently.
- Target — choose which of those segments you’ll actually serve, and (just as important) which you won’t.
- Position — claim a specific, defensible place in the heads of the people in your target segments.
The output of STP feeds directly into the Marketing Mix, the ICP, and the Sales qualification criteria. If STP is wrong, everything downstream wastes money.
Why STP, and why in that order
Section titled “Why STP, and why in that order”The order matters more than the content of any single step:
- You cannot target a segment you have not named. Picking a target before segmenting is just gut-feel.
- You cannot position against everyone. Positioning works because it excludes — and you can only exclude after you’ve targeted.
- Re-doing one step usually means re-doing the ones below it. Re-segment → almost always re-target and re-position. Re-target → almost always re-position.
STP is also one of the few places where the academic framework and the working-marketer practice agree. It’s been the spine of marketing strategy for fifty years for a reason: it’s the smallest correct number of decisions you have to make in sequence.
The 30-second STP decision tree
Section titled “The 30-second STP decision tree”Use STP (or redo parts of it) when any of these is true:
- You’re launching a new product or entering a new market.
- Your win rate is dropping and you can’t explain why.
- Sales and marketing are arguing about lead quality (a classic “we never agreed on the target segment” symptom).
- A competitor has repositioned and yours feels stale.
- You’re expanding from a beachhead into adjacent segments.
- Customers describe your product in language you don’t recognize.
If none of those is true, leave STP alone and spend the time on the Marketing Mix.
How STP flows into the rest of the library
Section titled “How STP flows into the rest of the library”flowchart LR
R[Market Research] --> S[Segmentation]
S --> T[Targeting]
T --> P[Positioning]
P --> MM[Marketing Mix]
P --> ICP[Strategy: ICP]
T --> Q[Sales: Qualification]
MM --> F[Lead-to-Revenue Funnel]
ICP --> Q
Read it left to right: research produces understanding, STP turns it into choices, and the Mix + ICP + Sales motion turn those choices into action.
Sub-sections in this chapter
Section titled “Sub-sections in this chapter”- Segmentation — the 6 dimensions you can segment on (demographic, firmographic, geographic, behavioral, psychographic, needs-based), how to combine them, and the MSADA test for “is this actually a useful segment?”
- Targeting — the four targeting strategies, the segment-attractiveness scoring matrix, the beachhead / bowling-alley expansion pattern, and the anti-target list.
- Positioning — the marketing-execution side of positioning: turning the strategic positioning statement into customer-facing copy, value propositions, and differentiation messaging. The upstream strategic decision lives at Strategy: Positioning.
Anti-patterns to watch for
Section titled “Anti-patterns to watch for”- Positioning before segmenting. Writing the homepage hero before you know who it’s for. Symptom: the line works for “anyone interested in productivity” — i.e. no one specifically.
- “Everyone” as a segment. A segment that includes everybody isn’t a segment; it’s a market. You cannot do differentiated marketing to it.
- Segmenting on irrelevant dimensions. Slicing your market by ZIP code when buying behavior is driven by company size. The dimensions have to predict something that matters (willingness-to-pay, churn risk, channel preference, message resonance).
- Targeting too many segments with one mix. Each segment usually needs its own message, often its own price point, sometimes its own channel. Targeting 5 segments with one homepage = positioning to none of them.
- Picking the target your founders find familiar. Founder-affinity bias is real and expensive. Run the segment-attractiveness matrix before deciding.
- Treating STP as a one-time exercise. Markets shift. Re-validate the targeting and positioning at least annually, and after any major win-rate or churn change.
How STP shows up in the Workbook
Section titled “How STP shows up in the Workbook”If you’re working through the GTM Workbook, STP is the engine behind two of its phases:
- Phase 2A: Audience & Message — built directly from your targeting and positioning decisions.
- Phase 2B: Offer & Pricing — uses segment-attractiveness scoring to decide which segments get which tier.
You can do STP as a standalone exercise first, then plug the outputs into the Workbook — or use the Workbook as a forcing function to make the STP decisions you’ve been avoiding.
See also
Section titled “See also”- Market Research — the upstream input. Without research, STP is guesswork.
- Strategy: ICP — the cross-functional summary of “who we serve,” derived from your targeting decision.
- Strategy: Positioning — the upstream strategic positioning chapter (Moore’s template, category choice, anti-positioning). The pages under Positioning in this section cover the marketing-execution side.
- Marketing Mix — where STP outputs get turned into product, price, place, and promotion choices.
- Sales: Qualification — uses your targeting decision as the basis for lead scoring and SLA gates.